We want you to be 100% happy with your Sticky Bizness experience. However, since many of our items are one-of-a-kind we can only offer refunds on items that are not special orders or personalized. Therefore, refunds will be offered for up to 14 days after the purchase date for items purchased online. Please take note of the restrictions below:
- Refunds are limited to amounts actually paid by you.
- Shipping: In cases where the return/refund is due to your order arriving damaged or with a defect confirmed by us, we will at our discretion either (a) provide you with a prepaid return shipping label or (b) reimburse your cost of return shipping. For all other cases, return shipping costs are the responsibility of the customer. Shipping and handling charges may apply to services that are otherwise offered on a free or promotional basis.
- All orders receiving Bulk/Wholesale pricing are final and no refund will be given except in the case of material damage or defect upon your order’s arrival. If the damage or defect cannot be verified over the phone or via email contact, the item may be required to return to us for inspection before a determination can be made as to the availability of a refund. Please be sure to request and carefully review digital proofs when placing an order.